What the diagnostic surfaces

The leaks we find — in real numbers.

Three illustrative composites of the patterns an Intake Review diagnostic surfaces most often. Each shows the leak, the dollar impact, and the first fix — in the same format you'd receive.

Two kinds of proof — both honest. First, real teardowns: we ran our 25-framework diagnostic on three well-known SaaS companies using only public information (constructive, and not affiliated with them). Below those, illustrative composites of common patterns. Real, consented client case studies replace the composites as our founding cohort completes — we don't invent testimonials.

Real teardowns · public-data diagnostics

Independent analysis of named companies — the exact lens we'd point at your SaaS.

Illustrative composites · common patterns

Built from frequent SaaS patterns (not paid clients) — they show the format and rigour you receive.

ACTIVATIONEarly-stage B2B SaaS · ~$40K MRR · seed

Half the signups never reached first value

The leak we found

Time-to-first-value took 5+ manual steps with no guided path. 54% of signups stalled at the integration step and never activated — so paid conversion was capped before pricing ever mattered.

The first fix

A 3-step guided onboarding to the core "aha" action plus a one-click sample integration, so a new user sees value in minutes instead of giving up. Connected to Framework 07 (Onboarding) & 13 (Retention).

Health score
41/100
Recoverable / yr
≈ $210K
Confidence
Medium
PRICINGGrowth-stage SaaS · ~$112K MRR · bootstrapped

One flat plan was leaving 18–28% on the table

The leak we found

A single flat plan, no annual option, no usage tier. Best-fit, heavy-usage accounts paid the same as light ones — capping revenue from the customers who valued the product most.

The first fix

Introduce an annual plan (with a modest discount to pull cash forward) and a usage tier above the flat plan, so price scales with value delivered. Connected to Framework 21 (Pricing Psychology) & 06 (Monetization).

Health score
52/100
Recoverable / yr
≈ $640K
Confidence
High
CHURN & RISKMature SaaS · ~$300K MRR · profitable

Strong product, but a third of ARR sat in one account

The leak we found

The product was loved (NPS 41), but 34% of ARR depended on a single customer — a churn there would halve the runway — while early churn signals in mid-tier accounts were going unwatched.

The first fix

A named-account expansion plan plus a concentration-risk dashboard, and a lightweight health-score trigger to catch at-risk accounts before they cancel. Connected to Framework 16 (Financial Health) & 13 (Retention).

Health score
63/100
At risk / yr
≈ $430K
Confidence
High

Each composite mirrors the structure of a real diagnostic: a scored health read, dollar-quantified impact, a confidence level tied to the data you provide, and a first fix mapped to the relevant frameworks. The full diagnostic runs all 25 — see a full sample →

Founding cohort · open now

Be one of our first 10 founding clients.

We're new — and rather than invent testimonials, we'd rather earn yours. Founding clients get the diagnostic at founding-rate pricing in exchange for honest feedback (and a quote only if you're happy). Real, consented results replace the illustrative examples above as the cohort completes.

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